Q1: Are you a factory or trading company?
A: We are a direct manufacturer in China and specialize in producing solar mounting systems. We supply multi-choice mounting systems for different kinds of power solutions whether roof, ground, or RV.
Q2: How about the production time?
A: Samples need 1-2 days, mass production time needs 7~15 days. Detailed production time is based on your order quantity.
Q3: Do you have any MOQ limit?
A: We do not have any MOQ request for our current products; 1pc for testing quality is available. For ODM and OEM items, a minimum order quantity is required due to technical reasons.
Q4: Can I have a free sample?
A: If you need similar samples from our showroom, they are free, but you need to bear the freight expense. Customized samples require a sample charge.
Q5: How long does it take for goods to arrive?
A: Sample orders ship by DHL or FedEx (3-5 days). Large orders generally ship by sea, taking 15~30 days depending on the distance to your local port.
Q6: What services can you provide?
A: We provide OEM and ODM services, including customized logos and color packaging.
Trope Solar
