Q1: Are you a direct manufacturer?
A: Yes, we are a direct manufacturer specializing in solar mounting systems for roof, ground, or RV power solutions.
Q2: What is the typical production time?
A: Samples typically take 1-2 days, while mass production takes 7-15 days depending on the order quantity.
Q3: Is there a Minimum Order Quantity (MOQ)?
A: For standard products, 1pc for quality testing is available. Custom ODM/OEM items may require a minimum quantity for technical reasons.
Q4: Can I request samples for quality checking?
A: Yes, free standard samples are available (freight not included). Customized samples involve a sample charge.
Q5: How are the goods shipped and how long does it take?
A: Sample orders ship via DHL/FedEx (3-5 days). Larger orders ship by sea (15-30 days to local port).
Q6: Do you offer customization services?
A: We provide full OEM and ODM services, including customized logos and specialized packaging solutions.
Trope Solar
